Privacy Policy

01Who we are

OCTANIUM LLC (“we”, “us”, “our”) is the controller responsible for your personal data. We are a limited liability company licensed in the United Arab Emirates.

• Legal name: OCTANIUM LLC (Limited Liability Company)
• Registered office: Dubai Media City, Dubai, United Arab Emirates
• Licence No.: 2648031.01 · Formation No.: 2648031
• Contact email: support@octanium.solutions

02Scope of this policy

This policy applies to personal data we process about: visitors to our website; individuals and businesses who contact us or request information; clients who engage our project management services; and participants who enrol in our training, workshops and educational programs. It does not apply to third-party websites or services we link to, which have their own privacy policies.

03Data we collect

Depending on how you interact with us, we may collect the following categories of personal data:

Information you provide

• Contact details — name, email address, phone number, company or organization, and role.
• Enquiry content — the information you include when you contact us through the website form or by email.
• Engagement information — details relevant to a project or program, provided by you or your organization.
• Enrolment details — the information needed to register you in a training or educational program.
• Billing information — details required to invoice and take payment (see “Payment processing” below).

Information collected automatically

• Technical data — IP address, browser type, device information and operating system.
• Usage data — pages visited, time spent, referring pages and interactions with our website or online learning materials.
• Cookie data — as described in the “Cookies & analytics” section.

We do not intentionally collect special categories of sensitive personal data. Please do not send us such data unless it is strictly necessary and requested.

04How we collect data

We collect personal data when you: submit the contact form or email us; request a proposal or information; agree an engagement or enrol in a program; communicate with us during a project or course; and browse our website, where data is collected automatically through cookies and similar technologies. We may also receive data from your organization where it engages us on your behalf.

05How we use data

We use personal data to:

• respond to enquiries and provide information you request;
• provide, manage and deliver our services, projects and programs;
• register participants and give access to online learning materials;
• process payments, issue invoices and keep financial records;
• communicate with you about your engagement, enrolment or account, including service updates and administrative messages;
• improve our website, services and course content;
• ensure security, prevent fraud and misuse, and maintain records; and
• comply with legal, regulatory and accounting obligations.

Where we wish to send you marketing about services or programs that may interest you, we will do so only where permitted by law, and you can opt out at any time.

06Legal bases

Where applicable data-protection law requires a legal basis, we rely on: performance of a contract with you or your organization; our legitimate interests in operating and improving our business, provided these do not override your rights; compliance with a legal obligation; and your consent, where we ask for it (for example, for certain cookies or marketing). You may withdraw consent at any time without affecting processing carried out before withdrawal.

07Payment processing

Payments for our services and programs are handled by third-party payment processors. When you make a payment, your card or payment details are collected and processed directly by the relevant processor under its own privacy and security terms. We do not store full payment card numbers on our systems.

We receive limited information needed to confirm and reconcile payments — such as your name, the amount, the date, and a transaction reference — which we use for order management, accounting and fraud prevention.

08Cookies & analytics

Our website uses cookies and similar technologies to function correctly, remember your preferences, and understand how the site is used. Essential cookies are necessary for the website to operate. Analytics and performance cookies help us measure and improve the site, and are used where permitted or with your consent.

You can control or delete cookies through your browser settings. Disabling some cookies may affect how the website works. Where we use analytics providers, they process usage data on our behalf under their own terms.

09Sharing & disclosure

We do not sell your personal data. We share it only as needed and with appropriate safeguards, including with:

• Service providers — payment processors, hosting and IT providers, email and communication tools, online course and video platforms, and analytics providers, who process data on our behalf;
• Professional advisers — such as accountants and legal advisers, where necessary;
• Authorities — where required by law, regulation, or valid legal process, or to protect our rights, safety or property; and
• Business transfers — in connection with a merger, acquisition or reorganization, subject to this policy.

10International transfers

Because our services are delivered online and we use third-party providers, your data may be processed in countries other than your own. Where data is transferred across borders, we take steps to ensure it is protected in accordance with applicable data-protection law, including using providers that offer appropriate safeguards.

11Data retention

We keep personal data only for as long as necessary for the purposes described in this policy, including to provide our services, maintain our relationship with you, and meet legal, tax and accounting requirements. When data is no longer needed, we delete it or anonymize it. Retention periods vary depending on the type of data and the applicable legal obligations.

12Data security

We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse or alteration. These include access controls, secure hosting and encryption in transit where appropriate. No method of transmission or storage is completely secure, so while we work to protect your data, we cannot guarantee absolute security.

13Your rights

Subject to applicable law, you may have the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of your data in certain circumstances;
• object to or restrict certain processing;
• request a copy of your data in a portable format;
• withdraw consent where processing is based on consent; and
• opt out of marketing communications at any time.

To exercise any of these rights, contact us at support@octanium.solutions. We may need to verify your identity before responding. We aim to respond within a reasonable time and in line with applicable law.

14Children's privacy

Our website, services and programs are intended for adults and for professional and business use. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.

15Third-party links

Our website and materials may contain links to third-party websites and platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing them with personal data.

16Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised “Last updated” date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

17Contact us

For any question about this Privacy Policy or how we handle your personal data, contact: